Ellen Marshall

Ellen Marshall

Ellen lives in sunny Folkestone where she grew up. She joined Token at the end of January 2020 as our Service Manager after completing her Computing Degree from the University of Hull. She loves travelling to new places in and out of the UK, eating great food and spotting dogs along the way. 

What was your last role before you joined Token?
Before Token I was working at a bookshop cafe where I made coffee and took photos of dogs all day.

What is your role at Token?
I'm a Service Manager.

Why did you join Token?
I recently graduated from the University of Hull, so was looking for a job related to my degree. Token allows me to keep on learning and increasing my knowledge of the banking world in the city.

What do you like most about working at Token?
Everyone here is so friendly and eager to help each other. It's a really positive environment to work in.

If you could switch jobs with anyone else at Token, whose job would you want? Why?
If I could, I'd switch with Sales to visit all the amazing places to see our clients.

What has surprised you the most about working in our industry?
As a complete newbie to payments, I never realised how complicated the system was! It's so exciting learning about the different elements that make up the industry.

What's your one prediction for the future of technology?
Technology will merge with the human body more, meaning real time health updates and the extinction of physical phones.

What would you be doing if you pursued another career?
Running a super famous dog Instagram account.

Dogs or cats?
Dogs.

Facebook or Instagram?
Instagram.

Chicken or egg?
Chicken.

Coke or Pepsi
Coke.

iOS or Android?
iOS.